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Privacy Policy

Our Commitment to Privacy

We understand and share your concern about privacy. We want to assure you that Dream Drapes is committed to maintaining your privacy both during and after your purchase.

During the shopping process, we do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers.

Information We Share with Others and Your Privacy Rights

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, and market research. We provide these companies with only the information they need to perform their services and we work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Dream Drapes.

Communication with Dream Drapes

In the checkout process at Dream Drapes, you are given the choice to shop anonymously or to register as a member. In the registration process, you are asked to provide certain details about yourself in order to provide you with the best shopping experience on the web. Services provided may include:

◦ Process, ship and track your order
◦ Contact you about the status of an order
◦ Send you promotional materials that we believe may be of interest to you
◦ Send you Dream Drapes email updates
◦ Provide you with information regarding product recalls
◦ Improve our merchandise selection and customer service

If you choose to shop anonymously, we will still collect information required to bill your credit card, validate your billing address, and ship your order.  You will need to provide an accurate email or phone number during this anonymous checkout process so we may email you the order confirmation form that you are required to sign for your custom window treatment order. If you prefer not to receive email updates from Dream Drapes or, if you prefer to receive them less frequently, please contact us at the address shown below, and we will make the adjustment accordingly. You can also unsubscribe from our email updates using the link provided in each edition of the email.

If you do not wish to receive other communications from us, such as surveys, please contact us at:

Dream Drapes
25 Saxon Woods
Avon, CT  06001
888-871-3475

Changes or updates to the Dream Drapes privacy policy will be noted here, in the Privacy Policy section of the site. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this revised Privacy Policy is as of January 8, 2014.

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